Refund policy

Return Policy (Returns and Refunds) DOIZPE offers complimentary return shipping for items eligible for return in accordance with this Return Policy. Subject to certain conditions and exceptions explained below in this Return Policy, and without prejudice to your rights under applicable law, and unless otherwise expressly indicated on a Product’s detail page at the time of purchase, we are pleased to accept timely returns of certain new and unused Products, as follows:

 

• Full Price: Products purchased at full price are eligible for return for a full refund within 28 days from the date that the Product was delivered to you.
• Promotions: Products that are purchased with a Promotion are eligible for return for a full refund within 14 days from the date that the Product was delivered to you.
• Markdowns: Products purchased at a discount (other than with a Promotion) or on markdown are eligible for return for site credit within 14 days from the date that the Product was delivered to you.
• Final Sale: Products purchased on final sale (as further described below) are not eligible for return or a refund.

Pre-orders placed across multiple cards will be refunded to the same cards used, regardless of the cards being removed from the site, cards expiring, or updated card information.Your Products must be returned in new and unworn condition, in the original packaging, including any boxes, bags, protective coverings in place, and other signature packaging materials. Other designer packaging such as dust bags, authenticity cards, and leather tags must all be included where provided. If your order did not include the proper packaging please email CONTACT@DOIZPE.COM. Any returned Products which are worn, used, washed, damaged, do not include the packaging materials, soiled, or altered may not be accepted and refunds or credits will not be issued for such returns. If you are resident in the UK or European Union exercising your right to cancel any time up to 14 days from the day after the date after delivery (the "cooling off period"), we may make deductions from any refund due to your use of, or damage to, the Products ("Deductions"). Refunds or credits will not be processed until the items are returned and inspected by DOIZPE. Refunds are generally processed within 4-6 weeks of when the returned item is received at our warehouse, subject to any shorter refund period which is mandated by applicable law.