FREQUENTLY ASKED QUESTIONS
Where are the bags made?
We only produce our bags in Guadalajara, Jalisco Mexico. We do not use materials or hardware that is not made in Mexico, as we love keeping everything local.
How do I take care of cactus leather?
Take care of your cactus leather bag like you would be taking care of a leather bag. You may also use a clean cloth with a little bit of clothing soap to clean it. Please do not use alcohol to clean it and store it in the protective dust bag.
What happens if something break on my bag?
We do offer repairs during the first year of purchase, this policy only applies for clients in the US and Mexico. You may send us a pic and concerns about your bag to email@example.com.
How can I return a bag?
In order for you to be able to return your bag, you need to be in between the 30 days policy, and the bag needs to be unused.